Best Free and Premium Shopify Returns Apps

best free and premium shopify returns app

Are you are struggling with tons of return requests from your customers? Do you want to create a good post-purchase experience for your customers in case they want refunds? Then let Shopify Returns apps help you. Shopify Returns apps provide Shopify users with amazingly powerful return management portals. These apps work for both customers and store owners. Your customers can file their return requests on these portals directly and easily. You can also be able to manage all of these requests efficiently with the help of many remarkable features. Shopify Returns apps not only save you a lot of time and costs by simplifying the return process, but also improve your store image by impressing your customers with a seamless experience.

Now let’s dive right in to explore some Returns Apps on Shopify.

Shopify Returns Management System App by Spice Gems

shopify returns management system app by spice gems
Shopify Returns Management System App by Spice Gems

As the name suggests, the Returns Management System app assists Shopify users in managing return requests efficiently. The whole system not only involves a pre-return process of setting up return rules (exclusions, number of products in one request, etc.) but also a post-return process of analyzing return statistics (most returned products, return percentages, etc.). During the return process, merchants are enabled to create a custom return request, keep track of everything related to the request such as item status, quantity, return reasons, etc. From the customers’ side, this app makes it easier for them to create return requests than ever. Specifically, they can file a returns request based on the standardized form and easily view the deadline for submitting one.

Reviews and rating:

  • 4.7/5

Pricing and trial days:

  • 30 trial days
  • Basic plan $19.99 per month

Demo Store:

  • Not available

Key features:

  • Allow not-logged-in customers to create returns requests provided by Request Creation form
  • Record the status, quantity, and reasons for returns via the Admin Panel
  • Create and send a prepaid return shipping label to customers
  • Generate custom prepaid returns labels
  • Return multiple products in a single return request
  • Build reports analyzing top returned products, most common return reasons or return rates, etc.
  • Attach images to the return request
  • Set return reasons and status for items in the refund request
  • Specify the time limit for creating a return via a time window
  • Exclude products in return requests
  • Disable international returns
  • Override rules and create a return request as wish
  • Include “Terms and Conditions” in the request Creation form

Shopify Returns App by BOLD

shopify returns app by bold
Shopify Returns App by BOLD

Do you want to strengthen your store’s marketing activities? A robust returns process provided by Shopify Bold Returns app will certainly help you to do that. With Bold Returns app, you can spend less time on handling return requests by setting custom return rules and deadlines, as well as approving or rejecting requests with ease. Moreover, working just like a Returns Management System, this app prepares for you return analytics reports to reduce costs and improve profits. Bold Returns app also provides a convenient way for customers when it comes to asking for a refund. Using the app’s friendly portal, they can submit their return requests and keep track of the status of those returns afterward.

Reviews and rating:

  • 4.2/5

Pricing and trial days:

  • 14 trial days
  • Basic plan $19.99 per month

Demo Store:

  • Not available

Key features:

  • Allow customers to see the status of submitted/past return requests
  • Attach photos and add notes/messages to the requests
  • Print return shipping labels automatically from UPS
  • Set deadlines for returning products
  • Override return rules
  • Adjust languages, return groups, statuses of the customer returns widget
  • Analyze returns in terms of approved ones and submitted ones

Shopify Return Magic App by Alveo.io

shopify return magic app by alveo.io
Shopify Return Magic App by Alveo.io

This app is rated as one of the top return solutions for return requests. Using Return Magic app, you will be able to easily refund your clients with multiple options. These options can be either customers’ original payment method (including Amazon Payments, Shopify Payments, etc.), exchanges or new gift card refunds. And in case you are wondering whether the refund process is automatic, there is no need to worry about that. You always need to approve any transaction before the refund process officially runs.

Return Magic app does not affect how your store performance in any way. A return portal is created right on your store that sits on your own domain. Besides, the return portal is automatically branded to your store and integrates seamlessly.

Reviews and rating:

  • 4.4/5

Pricing and trial days:

  • 30 trial days
  • Basic plan $10 per month

Demo Store

Key features:

  • Customize colors, texts, and CSS for return portal
  • Provide refund choices, namely refunds on the original payment method, gift card refunds and exchanges
  • Support multi-language and local language translation
  • Use smart rules to protect profit
  • Build advanced analytics

Shopify Returns Center App by AfterShip

aftership returns center by aftership
Shopify Returns Center App by AfterShip

With the slogan “Build trust with seamless and happy returns experiences”, Shopify AfterShip Returns Center app guarantees a happy post-purchase experience for your customers. It helps you turn returns into repurchases easily, improve your store image and eventually build brand loyalty. The app best suits new and fast-growing Shopify stores as it was intentionally designed for these groups. AfterShip Returns Center app is built with an intuitive interface so that your customers can process a return directly from your Shopify store. You will find this app as relief of all the troubles that you encounter while managing all the returns requests and changing returns status in one place.

The most notably different point between this app and the three above apps is that a free installation is available for AfterShip Returns Center. However, you can sign up for other billing options which charge you higher fees but let you enjoy more returns quota per month.

Reviews and rating:

  • 4.7/5

Pricing and trial days:

  • 14 trial days
  • Starter: free (5 returns quota per month)
  • Essential: $9 per month (20 returns quota per month)
  • Growth: $29 per month (100 returns quota per month)
  • Pro: $99 per month (400 returns quota per month)

Demo Store:

  • Not available

Key features:

  • Set advanced return rules, return methods and resolution options
  • Customize branded returns center with logo, custom URL and returns policy
  • Generate prepaid labels automatically or manually
  • Send emails with shipping instructions to customers
  • Notify customers of acceptance, rejection, exchange and refund automatically
  • Adjust shipping rates to the region and reason of returns

Shopify Returns apps suggested above are must-have tools for you to improve the return and refund process of your stores. You can explore more at top Shopify apps and Best Free and Premium Shopify Social Login Apps to enhance your Shopify store.

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