In our last part, we handpicked some of the best Shopify Live Chat apps that work out of the box in integration with Facebook. In order to better help you take advantage of social media as an effective supporting channel, we have the urge to introduce to you more Live Chat apps that work well with a well-known cross-platform messaging service, WhatsApp.
Like Facebook Messenger, WhatsApp is among the most popular messaging apps in the world. Especially if your targeted customers are from China, Germany, or the United States – where WhatsApp is the most widely-used messaging app, you need to consider installing these tools for your Shopify store. By using them, you will be able to keep talking to your customers even after they depart your internet site through WhatsApp. As a result, with WhatsApp Live Chat as a one-to-one channel, you can stop losing potential customers and eventually boost sales and revenues.
Many amazing features are awaiting your exploration below. Let’s dive right in!
Shopify WhatsApp Live Chat + Share App by SuperLemon Apps
If you are looking for an effortless way to chat with customers in real time as well as resolve all their queries quickly using WhatsApp, WhatsApp Live Chat + Share app is made just for you. In addition to offering numerous helpful features aiding you in automating everything, it also provides more than 50 premade attractive Chat and Share button designs. Thus, you can choose which one fits your brand most to impress your customers. Furthermore, this app requires no coding abilities to get started. All you need to do is spend less than 30 seconds setting up all-in-one WhatsApp Live Chat + Share.
Reviews and rating:
- 4.9/5
Pricing and trial days:
- 7 trial days
- Basic plan: free (forever)
- Plus plan: $4.99 per month
- Prime plan: $19.99 per month
- Automated plan: $29.99 per month
Demo Store
Key features:
- Support multiple WhatsApp numbers
- Offer custom chat button CTA, automated message, and position
- Display chat button everywhere, only on mobile or only on desktop
- Include link to product page from where customers start the chat
- Provide chat button analytics
- Send order confirmation and order tracking messages automatically
- Choose from various beautiful Share button designs to show on Product pages
- Support 7 languages for message templates (English, Portuguese, Spanish, Italian, German, French, and Indonesian Bahasa)
Work well with WhatsApp
Shopify WhatsApp Chat and Share App by pushdaddy.com
WhatsApp Chat and Share is the app that will make all your customers satisfied and happy thanks to warm-hearted one-to-one conversation through WhatsApp. Especially, all you need to do so as to get this app ready is simply add your WhatsApp number and you are halfway there. Besides, there is no limit to the number of WhatsApp numbers that you can add, meaning that you can get numerous WhatsApp agents handle all customers’ queries at the same time without any difficulty. Always remember this: fast support means happy customers. Hence, WhatsApp Chat and Share is the perfect option for you.
Reviews and rating:
- 5.0/5
Pricing and trial days:
- Free
Demo Store
Key features:
- Customize WhatsApp button regarding position, background color, text color, and text size
- Set no limit on the number of WhatsApp conservations
- Track the frequency of the clicks that WhatsApp number gets with detailed analytics
- Allow shoppers to choose the supporter they want to chat with in the message box
- Be compatible with desktops and mobile devices
Shopify WhatsApp Chat + Cart Recovery App by Softpulse Infotech
As the name suggests, WhatsApp Chat + Cart Recovery will help you eliminate the problem of abandoned carts with the support of WhatsApp live chat embed right on your Shopify store. By using this software, you can contact shoppers directly, both automatically and manually. This is also a great way to offer them some attractive discount, therefore, converting them is much easier. Moreover, WhatsApp Chat + Cart Recovery utilizes the huge network of WhatsApp users by allowing your customers to share your website with their WhatsApp contacts via a WhatsApp share widget. However, take note this widget is only available on mobile browser.
Reviews and rating:
- 4.5/5
Pricing and trial days:
- 7 trial days
- Free plan: free
- Advanced plan: $6.99 per month
- Premium plan: $9.99 per month
Demo Store
Key features:
- Support unlimited WhatsApp live chats and WhatsApp numbers
- Send order confirmation and tracking notifications automatically based on pre-designed template messages
- Provide customizable display options for WhatsApp Chat Button
- Offer various pre-made beautiful WhatsApp Chat widgets
- Enable admins to from activating or deactivating WhatsApp button for multiple pages: Home, Product, Collection, Pages, Article and Thank You page
- Allow customers to share product or page from Shopify store to their WhatsApp contacts
- Support multiple languages for automated WhatsApp messages
Shopify WhatsApp Live Chat – WhatSocial App by Inovapps
Another awesome tool that you should get in order to deliver excellent support via WhatsApp is WhatsApp Live Chat – WhatSocial. In particular, this app enables you to directly connect with customers right on your store. The best part is that, even if they leave your site without purchasing anything, you can still keep talking to them and convert that lead to a sale. Moreover, WhatSocial provides a full set of customizing tools that gives you the flexibility to pick the aspects, such as button placement and background, text size and color, etc. that most suit your brand or your preference. Let’s grab this chance to increase customers’ engagement and upsell more products.
Reviews and rating:
- 4.3/5
Pricing and trial days:
- 7 trial days
- Free plan: free
- Plus plan: $1.99 per month
Demo Store
Key features:
- Customize WhatsApp button regarding position (horizontally or vertically), background color, text color, and text size
- Allow adding numerous WhatsApp numbers to the WhatsApp Button
- Set no limit on the number of WhatsApp chats
- Track the frequency of the clicks that WhatsApp number gets with detailed analytics
- Provide over 32 pre-designed WhatsApp Button
- Enable several WhatsApp agents to chat with customers simultaneously
- Allow hiding/showing the WhatsApp Button as wish
- Be compatible with desktops and mobile devices
- Work well with WhatsApp
Shopify Live Chat apps are especially powerful if they integrate with widely-used social media platforms, such as Facebook and WhatsApp. We hope that the Shopify Live Chat apps series live up to your expectations. We also want to introduce to you top Shopify apps and Best Free and Premium Shopify Messenger Apps as other reliably useful tools.
