Best Free and Premium Shopify FAQ Apps

best free and premium faq apps

FAQ (frequently asked questions) page is one of the most reached page with customers, but is also one of the most neglected parts when building an online store. As a result, many FAQ pages look really messy and are difficult to use. However, with the emergence of FAQ apps, Shopify users are now exposed to the most effective way to build their own friendly and easy-to-use FAQ page. These apps aids e-shops in solving hundreds of questions coming from websites visitors efficiently.

Using Shopify FAQ apps, customers can look up the solutions for their problems themselves since most asked questions are already given answers. This saves not only the browsing time of your customers but also the time and money you have to spend on a live chat team. FAQ apps offer visually beautiful designs and flexible customizations to match your store, which will help you develop your FAQ page into a branded one, and boost the quality of content marketing.

Now it’s time to explore some Shopify FAQ apps to find the most suitable one for you.

Shopify EasySlide Accordion tabs & FAQ App by NexusMedia

Shopify EasySlide Accordion tabs & FAQ App by NexusMedia
Shopify EasySlide Accordion tabs & FAQ App by NexusMedia

EasySlide Accordion tabs & FAQ helps you to build attractive FAQ pages for your Shopify store in an easy way. After adding questions and corresponding answers to the page content, you will have the app transform the page to Accordion tabs automatically. These different separate tabs provide details of product description, which makes it convenient for customers to search for, and can be added by admins at any time. 

What distinguishes EasySlide Accordion tabs & FAQ app from other apps is its beautiful design for FAQ pages. Using this app, you can easily change text colour, background colour and corner radius for the tabs with many options. This is one of the competitive advantages of this app that makes EasySlide Accordion tabs & FAQ a great choice for updating your store.

Reviews and rating:

  • 4.9/5

Pricing and trial days:

  • 7 trial days
  • Basic plan: $5 per month

Demo Store

Key features:

  • Transform Q&A page content to Accordion tabs automatically
  • Offer heading configuration in the product description or FAQ page as tab header
  • Assign tabs to long text of product description 
  • Customize and preview tab in terms of text color, background color, border, corner radius, etc. with Layout Editor
  • Allowing for adding Reviews widget as a separate accordion tab 
  • Support the third parties such as Shopify, YotPo, Judge.me, Loox reviews tab, etc.
  • Work well with Shopify Reviews, Kudobuzz, Judge.me, YotPo, and Loox

Shopify Product Questions and Answers App by Simprosys InfoMedia

Shopify Product Questions and Answers App by Simprosys InfoMedia
Shopify Product Questions and Answers App by Simprosys InfoMedia

If you want to boost the number of visitors on your website by using SEO, Shopify Product Questions and Answers app is a must-have tool for you. This app aims at creating SEO or keywords for new questions and answers to improve customers’ satisfaction. Whenever you answer a new question, both question and answers are published on product page, which contributes to SEO efficiency and keeps the page content updated regularly. In addition, questions asked by past visitors are listed in order from the oldest to the newest so that future visitors can see previous answers. One more special characteristic about this app is that it allows you to collect customers’ emails via MailChimp. With this great email database, you can easily inform them about the latest products or sale-off seasons.

This app has three different packages. The higher the price is, the more features are offered, therefore, choose the most appropriate one for your online store. 

Reviews and rating:

  • 4.8/5

Pricing and trial days:

  • Standard plan: free
  • Unlimited plan: $1.99 per month
  • Pro plan: $4.99 per month

Demo Store

  • Not available

Key features:

  • Send question notification and link to question page via email 
  • Provide the option of choosing or hiding questions and answers 
  • Allow admins to add FAQs
  • Show statistics for total questions asked, pending questions and total published answers
  • Allow for app customizations including product page, answer email, etc.
  • Sync customers’ emails to admin’s email list on MailChimp
  • Support multiple languages
  • Update the app automatically
  • Work well with mailchimp, and klaviyo

Shopify FAQ by POWr App by POWr.io

Shopify FAQ by POWr App by POWr.io
Shopify FAQ by POWr App by
POWr.io

FAQ by POWr brings to your Shopify store an efficient way to fasten the speed of responding to customers’ frequently asked questions. All of the most asked questions will be given answers so that visitors can easily find out the solution when approaching the same problems. Particularly, this app displays product details from other brands which are relevant with products that customers want to buy. As a result, they can shop around further. Product details provide shoppers with essential information such as the function, size, material, making them more confident before deciding to buy your items.

FAQ by POWr also offers different packages with four options. As usual, the higher priced one goes with more features, so the decision of which one to use is yours.

Reviews and rating:

  • 4.7/5

Pricing and trial days:

  • Free plan: free
  • Starter plan: $4.99 per month
  • Pro plan: $11.99 per month
  • Business plan: $44.99 per month

Demo Store

Key features:

  • Set and expand answers to frequent questions
  • Offer shipping information, returns and cancellation on Help page
  • Provide an accordion layout to browse through different questions
  • Add text, links, images and videos in the answers
  • Support upvoting and downvoting function on answers
  • Maximize space on your page by offering half-width section and displaying FAQs side by side
  • Customize design with question icons, hover effects, colors, and more
  • Support multiple languages
  • Work for mobile devices
  • Access to 50 POWr apps instantly: Social Feed, Popup, etc.

Shopify HelpCenter App by Vertex LV

Shopify HelpCenter App by Vertex LV
Shopify HelpCenter App by
Vertex LV

HelpCenter app is an effective appliance for Shopify store owners to build visually impressive FAQs pages. Instead of spending time on supporting a live chat team, you will be able to preset answers to all of most frequently asked questions, which will save your customers’ browsing time as well. In fact, the majority of FAQs pages are poorly organized, badly coded and difficult to run; and HelpCenter app was born to change that. You can install HelpCenter for free with no trouble, design your own friendly FAQ page, add your content and choose your preferences as wish. These special characteristics has highlighted HelpCenter among other apps in the new era of e-commerce, making it a great option for your online store. 

Reviews and rating:

  • 4.8/5

Pricing and trial days:

  • Free

Demo Store

  • Not available

Key features:

  • Provide available answers to frequently asked questions
  • Publish searchable articles, sections and categories
  • Allow customers to send queries from the HelpCenter page
  • Design your own professionally attractive FAQ page 

Shopify FAQ apps in this blog are amazingly helpful gadgets for your store if you want to run attractive FAQ pages to improve your customers’ satisfaction. More and more useful apps are waiting for you to explore at top Shopify apps and Best Free and Premium Shopify Upsell Apps

Please follow for more authentic Reviews of Shopify Apps
20

Related posts

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.